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Frequently
ASKED QUESTIONS
  • Are All Shelby’s Locations Halal?
    Yes, All of our meats are 100% hand-slaughtered Halal.
  • Are you open today?
    We are open 365 days a year, we never close our stores, even at any holiday. Check our stores hours at https://www.shelbys.ca/locations/
  • What are your vegetarian, gluten free or dairy free options?
    Please refer to our allergy list page at https://www.shelbys.ca/allergies/
  • How many locations do you have?
    Total of 10 locations at the moment, as we are growing we have 7 locations in London Ontario, another 2 location at St.Thomas and Strathroy. and we just launched our newest store in GTA area at Rexdale, and more to come soon as we grow.
  • Are you a franchise company?
    Yes we’re a franchise company, we are looking for community-minded passionate franchisees who are ready to join Shelby’s and pursue their dream of owning a prosperous business. Get to know more about franchise opportunities at shelbysfranchise.com
  • How much is your delivery fee?
    Our delivery fee is between $6-$10 depending on how far you are from the nearest location to you.
  • What's the difference between Shelby's wraps and Traditional wraps?
    While both of them comes in freshly baked Saj bread and your choice of regular or spicy garlic. However, Shelby's wraps comes with your choice of protein, fries, pickles, turnips, tomatoes, sumac onions, tahini, hummus. On the other hand, Traditional wraps comes with your choice of chicken or beef shawarma, with pickles, fries pom molasses. Sumac onions and tahini are included on traditional beef wrap.
  • Do you sell the Saj bread by itself?
    Yes we do!
  • Do you use butter or oil on your rice?
    Yes, we use canola oil in our rice.
  • Do you do catering orders?
    Yes we do, our catering menu is coming soon. however, reach out to us through the contact page if you have a catering enquiry.
  • Do you sell gift cards?
    Yes we do, we offer a physical gift cards from any of our stores or you can get a digital gift cards from our online order system.
  • Do you have a mobile app?
    Yes we do, our new app now with the new updated Shelby’s App, featuring great tools including order tracking, easy repeat ordering, in-app payment. and earning points. Available on IOS and Android devices.
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Envision your Shelby’s

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